Hello. Welcome to AXA XL.

We’re bringing together the best of AXA Corporate Solutions, AXA Art, AXA Matrix and XL Catlin.

AXA XL is the P&C and specialty risk division of AXA. With a shared culture of service, partnership, operational excellence and innovation, we look forward to bringing further value to our clients and brokers. Our teams are experts in Property, Casualty, Professional and Financial Lines and Specialty re/insurance for the world’s most complex risks.  We are already working together to provide you a seamless experience. While we put our new websites in place feel free to reach out to your usual contact at XL Catlin, AXA Corporate Solutions, AXA Art or AXA Matrix.

To learn more about AXA XL or to find a contact please visit any of our existing sites:
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AT YOUR SIDE TO HANDLE YOUR CLAIMS

Claims Management

You are our main concern. Protecting and sustaining your business is our mission, and better serving you and meeting your needs is our commitment

Looking for a partner?

  1. P&CLiability, Property, CAR/EAR, Environment, Directors & Officers

  2. SPECIALISED MARKETSAviation, Marine and Space

  3. FREQUENCY RISKSMotor, Health & Accident, and Sports' federations

1. WORLDWIDE PRESENCE

We are at your side, wherever you are

500 claims handlers worldwide provide you with sound legal and technical expertise

Our claims management philosophy is based on high quality standards which include global claims guidelines applied worldwide, international synergies and audits of claims performance.

Provision of both global and local claims services

Our teams specialize in international programmes. We deliver by ensuring close international cooperation and regular benchmarking of trends having an impact on claims.

If an event happens, you can count on us

Rapid and efficient communication between you and our claims experts is fundamental when a loss occurs. That’s why you will be given access to our key claims experts 24/7. Our key staff stay available for you via the latest electronic communication tools.

2. SIMPLE SOLUTIONS TO COMPLEX SITUATIONS

We deal with the unexpected

Crisis Management

You benefit from our vast experience in handling crisis situations and crisis claims such as natural events, aircraft accidents or industrial catastrophes. Dedicated procedures, international claims synergies, existing agreements with worldwide service providers and a real collaboration with clients underpin our response in such difficult situations for our clients.

International Programmes

You can rely on our highly recognised expertise to manage claims on an international basis, with our international network partners. Our solid claims excellence is built on procedures and processes applicable worldwide, long-term synergies, regular sharing of local legal constraints and analysis of the claims performance.

Protect your interests

You are offered an independent evaluation of the claims sustained and proactive salvage and recovery actions to reduce your costs. Recognising opportunities for claims settlement means that, when appropriate, we search for alternative dispute resolutions and amicable settlements for obtaining the best total claim outcome.

Risk prevention

You can benefit from advice and recommendations of our Risk Consulting experts to prevent and mitigate similar losses occurring in the future.

3. INNOVATIVE CLAIMS HANDLING

We are at your side to maintain your business activity

Innovation is a permanent challenge’

Use of new technologies

In close collaboration with service providers, losses have been assessed and adjusted via drone flights and 3D model, allowing the settlement of claims at the earliest possible stage with secure analysis of causes and consequences.

Bring agility to claims processes

We are moving to digital to make our claims handling faster and more agile.

Digital Claims reporting

Business is at the heart of our investment. Claims reporting is turning digital, and our local claims teams are strongly and permanently involved in data quality in order to secure the world wide reporting offered to clients through new technologies

As a trusted and long term partner, we accompany you wherever you are and help you manage your risks from prevention to transfer through integrated financial solutions

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