Wherever you are, you can rely on experienced teamsOur teams have in-depth knowledge of their local insurance markets and regulations
You benefit from our international networkOur network partners span over 150 countries which we monitor closely to offer you the highest quality of service
You can rely on our processesWe ensure that our local network is efficient and compliant
Local coverage is issued and managed by dedicated local teams with in-depth knowledge of their countries’ insurance market practices and regulations. We also ensure that local reinsurance licence needs and taxation constraints are complied with.
Our international network partners offer you commercial lines coverage solutions in more than 150 countries. Our countries selection is assessed by Business Market Intelligent (BMI) studies.
The quality of service delivered is based on regular contact with our Network partners, the organisation and monitoring of our International Network, regular local insurance market knowledge updates and dedicated communication tools.
We not only comply with UN or official international agencies sanctions by excluding coverage in some countries but also define our own list of countries where conditions are not met to be included into a worldwide international coverage offer.
The AXA International Management Charter is a specifically designed set of rules and processes that apply within our International Network. It ensures a consistent approach in the long-term and drives best practices encompassing policy management, claims handling and accounting.
This dedicated team of Network Managers located in the various Corporate Solutions’ entities is in permanent contact with all the Network partners. Their role is to manage our International Network and ensure that it delivers the best possible quality of service.
A unique and specifically designed communication tool, AXA DICE has been developed to ensure smooth and efficient communication within the Corporate Solutions' International Network on both policy and claims aspects.
On an annual basis, we conduct a survey to assess and confirm the quality of our International Network. Based on three main criteria (servicing experience,financial results and country risk), rating results are key elements for monitoring the International Network.